Operation and Maintenance Services
We provide a series of O&M services for desktop, system, network, database, virtualization platform, PaaS platform, agent maintenance and original manufacturer maintenance, third-party maintenance, machine room relocation, disaster recovery construction and automation O&M, combined with international and domestic IT service management standards such as ITIL/ITSS, thus forms the best management practice in line with the delivery of IT operation and maintenance services for domestic customers, and escorts the continuous operation of business with high-quality IT operation and maintenance services.
System O&M: Installation, upgrade, deployment, and commissioning of host operating system software and virtualization software
Network O&M: Providing services such as health check, in-depth routing inspection, troubleshooting, emergency plan, performance optimization, data migration, architecture optimization, capacity evaluation, security hardening, daily O&M, configuration check, on-site O&M, and system integration
Third-party Maintenance: Providing one year or more of equipment software and hardware support services and complete IT infrastructure platform solutions
Machine Room Relocation: Relocation services for hardware devices such as hosts, networks, and storage devices
Disaster Recovery Construction: Providing services of design and implementation of a disaster recovery data center to solve the difficult problems in disaster recovery design and landing
Automation O&M: Providing automated O&M solutions, such as Ansible, Ansible Tower, and Zabbix, to monitor users' IT infrastructure and applications, and to monitor daily running in real time to discover any problems and faults
